Privacy Policy​

Privacy Policy for FlairMakers

Effective Date: May 1, 2024

We are UpTalent Limited trading as FlairMakers.

At FlairMakers, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us when using our services, including but not limited to:

• Name
• Email address
• Phone number
• Address
• Location
• Date of birth
• Employment history
• Professional qualifications and certifications
• Payment information

1.2 Non-Personal Information

We may also collect non-personal information about your interaction with our website and app, such as:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed
• Date and time of access

2. How We Use Your Information

2.1 Providing Services

We use your personal information to:

• Register and manage your account
• Match you with suitable job opportunities
• Facilitate communication between talent and businesses
• Process payments and manage transactions
• Provide customer support

2.2 Improving Our Services

We use non-personal information to:

• Analyze and improve our website and app functionality
• Customize user experience
• Conduct research and analysis

2.3 Marketing

With your consent, we may use your personal information to send you promotional materials and updates about our services. You can opt out of these communications at any time:

• contacting us at privacy@flairmakers.com; or
• using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts

2.4 Duration of storage of the data collected

The data is kept for the duration of your registration to the Application, and for a period of:

• Three (3) years from your unsubscription regarding the use of data for prospecting purposes. At the end of this three (3) year period, we can contact you to find out if you wish to continue receiving commercial requests
• One (1) year from the exercise of the right of access or rectification, in the event of the exercise of this right, with regard to data relating to identity documents
• At least three (3) years from the exercise of the right to object to information allowing your right to be taken into account
• Five (5) years from your unsubscription with regard to compliance with legal and regulatory obligations, as well as to establish proof of a right or contract

2.5 How and why we use your personal data

We can only use your personal data if we have a proper reason, e.g.:

• where you have given consent
• to comply with our legal and regulatory obligations
• for the performance of a contract with you or to take steps at your request before entering into a contract, or
• for our legitimate interests or those of a third party

3. Sharing Your Information

3.1 With Third Parties

We may share your information with third parties in the following circumstances:

• With hospitality businesses to facilitate job placements
• With service providers who perform functions on our behalf (e.g., payment processors, IT service providers, Google Play Services, Google Analytics)
• As required by law or to comply with legal processes

3.2 Business Transfers

If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure socket layer (SSL) encryption
• Regular security assessments
• Restricted access to personal information

5. Transferring your information out of the UK

Countries outside the UK have differing data protection laws, some of which may provide lower levels of protection of privacy.

It is sometimes necessary for us to transfer your information to countries outside the UK. In those cases, we will comply with applicable UK laws designed to ensure the privacy of your information.

Under data protection laws, we can only transfer your information to a country outside the UK where:

• the UK government has decided the particular country ensures an adequate level of protection of your information (known as an ‘adequacy regulation’) further to Article 45 of the UK GDPR
• there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you, or
• a specific exception applies under relevant data protection law.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Require us to restrict use of your information in certain circumstances
• Object to the processing of your personal information
• Request the transfer of your personal information to another service provider
• Right to withdraw your consent easily at any time, if you have provided us with a consent to use your information. Withdrawing a consent will not affect the lawfulness of our use of your information in reliance on that consent before it was withdrawn.

To exercise any of these rights, or if you have any queries or concerns about our use of your information, please contact us at privacy@flairmakers.com.

You also have the right to lodge a complaint with the Information Commissioner.

7. Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

Our website and app use cookies to enhance your user experience. You can control the use of cookies through your browser settings. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

8. Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at email: privacy@flairmakers.com

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. Thank you for trusting FlairMakers with your privacy.

This Privacy Policy was last updated on June 19, 2024.